RETURNS & REFUNDS

To ensure a smooth return experience, items purchased on Bevergani.com within 30 days of purchase date may be returned, subject to the following conditions:

  • Items must be unused and in their original packaging, with all tags and labels attached.
  • Items must be returned in perfect condition, free of any stains or marks from wear.
  • Items should be packed carefully to avoid damage during transit; we recommend using the original packaging if possible.
  • Original proof of purchase is required to process the return. Items purchased as gifts can only be refunded to the original payment method of the purchaser.
  • Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.

Please note that items marked "Final Sale" are not eligible for returns. We do not accept returns for items that have been customized or made to order.

The following items cannot be returned:

  • Customized or made-to-order items
  • Items marked as "Final Sale"
  • Gift cards, cleaning kits, and other care or accessory items

Returns that are damaged, soiled, or altered in any way will not be accepted.

To initiate a return for items from your order, please follow these instructions:

  • Contact our Customer Support team by visiting our Contact Us page.
  • Once your return is approved, we will send you the return address and instructions for packaging and shipping.
  • Pack the item carefully in its original packaging to avoid damage during transit.
  • Ship the item to the provided return address using a carrier that provides tracking information.

We recommend keeping a copy of the tracking information for your records. Once we receive the returned item and inspect it, you will be notified by email about the status of your refund.

At present, we do not offer an exchange service. Please return the item and place a new order for the desired item online. The cost of return shipping is the responsibility of the customer unless the item arrived damaged or defective.

Returns are handled in accordance with our terms and conditions. If you have any questions or concerns about our return policy or require further assistance, please don't hesitate to reach out via our Contact Us page.